3-7 Days Delivery
Place your orders ship to U.S. addresses within 7 days. Standard shipping is $6.99. Free shipping is available on 3+ items, as well as through new customer offers.
30 Days Easy Return
We provide return and exchange services for quality-related issues within 30 days of receiving your order. After 30 days, the return/exchange window for your order will be closed.
Quality Guarantee
If there are any quality issues such as shrinking or fading, let us know within 120 days and we'll replace it for free, without any cumbersome procedures.
3-7 Days Delivery
Place your orders ship to U.S. addresses within 7 days. Standard shipping is $6.99. Free shipping is available on 3+ items, as well as through new customer offers.
30 Days Easy Return
We provide return and exchange services for quality-related issues within 30 days of receiving your order. After 30 days, the return/exchange window for your order will be closed.
Quality Guarantee
If there are any quality issues such as shrinking or fading, let us know within 120 days and we'll replace it for free, without any cumbersome procedures.
FAQs
HOW CAN I TRACK MY PACKAGE?
As soon as we start packing your order we will send you a shipping confirmation email with your receipt, shipping details and a link to track your parcel online.
You will also be able to track your order under 'Orders' when you sign in at My Account.
Please note, it can take a 1-2 days before the tracking information is uploaded.
DO YOU DELIVER TO ALL U.S. LOCATIONS?
Standard shipping applies to the continental U.S. only. Certain locations may be excluded due to shipping restrictions.
WHAT IF I HAVE AN ISSUE WITH MY DELIVERY?
Contact us within 7 days of the delivery date if your order is not received, incorrect, damaged, lost, or stolen. Refund requests after 7 days may not be accepted.
CAN I CANCEL OR EDIT MY ORDER?
As soon as you place your order, we begin processing it. If you wish to cancel your order, please contact service@fioboc.com as soon as possible.
WHY IS MY ORDER LATE?
In rare cases, delivery may be delayed due to factors beyond our control. In such situations, we will coordinate with the carrier to arrange delivery as quickly as possible.
If your estimated delivery date has passed and you would like us to investigate further, please contact us here and have your order number ready for reference.
